Shipping policy
1. Delivery areas
We deliver anywhere in Switzerland.
2. Delivery times
- Standard delivery: 3 to 5 working days.
3. Delivery charges
- Standard Delivery : CHF 9.90
4. Delivery costs for subscriptions
Delivery price is included in the price of our subscription products. These products include, but are not limited to, DOXA Sport OPTIMIZE and DOXA Sport OPTIMIZE PRO.
5. Order tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track the status of your delivery on our website or on the carrier's website.
6. Delivery problems
In the event of late delivery, loss or damage of your parcel, please contact our support department at support@mydoxa.com within 14 days of the scheduled delivery date.